Fill your spots automatically — before you even notice it's open.
Spotty checks your waitlist first, then reaches out to your best-fit past clients if nobody's waiting — one at a time, paced apart, and never on notice too short for anyone to actually make it. No calls. No paper book. No empty chair eating your afternoon.
Free to build with our template — $199/mo maintenance fee · No account needed for guest booking · Cancel anytime
Built exclusively for 1–10 chair salons / studios — not a generic booking app
Every cancellation is money walking out the door.
A no-show, a last-minute cancel, a client who quietly stopped coming back — none of it shows up as a loss anywhere. It just never gets rebooked. Spotty checks your waitlist for a match first, then works through the clients most likely to say yes — pacing every text so nobody feels spammed, and skipping the ones that realistically can't be filled — giving that moment a real shot at turning back into revenue, automatically.
Illustrative example for a typical 5-chair studio — not a guarantee of results.
The moment a spot opens up, Spotty is already working it.
Cancellation, no-show, or a gap left overnight
Spotty watches your calendar in real time — the instant a chair opens up, or the night before if it's been empty, it starts working the problem.
Your waitlist gets first shot
Spotty checks your waitlist for that exact service and time first — clients who tried to book but couldn't get in. No one waiting? It falls back to clients who haven't visited in 3+ weeks and matches them to the spot instead.
One text at a time — and sometimes none at all
No waitlist match? Spotty texts your best-fit client, waits about 15 minutes for a reply, then moves to the next — never blasting the whole list at once. And if a cancellation comes in under 30 minutes before start time, it doesn't text anyone. Nobody can realistically drop everything and get to the chair that fast.
Watch Spotty's AI admin decide who to text — and when to hold off.
This isn't one canned script. Spotty looks at your whole day — not just the slot that opened — to decide how wide to search and who to text. Try the three real scenarios below, exactly how the AI admin handles them.
Nothing here is sent anywhere — these are illustrative walkthroughs of exactly how the logic works, using a real calendar every time a spot opens up.
Everything a front desk, a marketer, and a reviews manager do. None of the payroll.
Answers every call, 24/7
No voicemail, no missed bookings — Spotty picks up every call and text, day or night, in your studio's voice, and books appointments and schedules in the calendar right away.
Fills open spots, paced and respectful
The moment a spot opens, Spotty checks your waitlist first. No match? It works through best-fit inactive clients one at a time, about 15 minutes apart — never a pile-up, never a spam blast.
Replies to Google reviews
Every new review gets a thoughtful, on-brand reply automatically — good or bad — so your reputation manages itself.
Runs your SMS & email marketing
Win-back campaigns, promos, and reminders go out on autopilot, targeted to the clients most likely to rebook.
Seamless guest checkout
Name, phone, email, and a card on file — that's it. Returning guests are recognized automatically, history and all, no account required.
A dashboard that shows your daily reports and priorities
See what needs your attention today — open spots to fill, clients to follow up with, and how the day's shaping up, all in one place.
Pay for what runs your studio. Nothing hidden.
Your website is built free using our template — you only pay a flat $199/mo maintenance fee. Everything else is billed month-to-month, plainly.
Built free using our template — you only pay to maintain it.
$0 to build with our template — $199/mo covers hosting, maintenance & updates
- Built from our proven template, on-brand
- Online booking built in
- Mobile-optimized
- Hosting, upkeep & updates included
Real-time scheduling that just works.
- Guest checkout — name, phone, email, card
- Returning-guest recognition & history
- Technician & service-aware scheduling
- Automated reminders, fewer no-shows
Your 24/7 front desk, marketer & reviews manager.
- 24/7 call & text answering
- Waitlist-first recovery, paced outreach
- Google review replies
- SMS & email win-back campaigns
🛡️ Try it risk-free: if Smart AI Admin doesn't recover at least one cancellation in your first 30 days, that month's on us.
Everything above, running together as one system, for less than buying it piece by piece.
Running more than 10 chairs, or multiple locations? Let's talk — custom pricing for bigger teams.
Want a faster path? The Spotty Growth Program.
The software runs your studio on autopilot. The Growth Program is the coaching layer on top of it — a step-by-step system built from the patterns we've seen across studios already using Spotty: exactly where to focus first, and where owners tend to stall.
That's about $1.65 a day — roughly the cost of one recovered appointment. A single filled cancellation can cover the month.
The playbook
We've laid out the system step by step, based on real patterns from studios that went through it first — where to focus, and where to avoid the setbacks that slow other owners down.
Exactly what you get
A clear rollout plan, direct access to the team, and the same playbook every member studio works from — not a generic course.
What to expect along the way
A realistic week-by-week journey, not a black box — you'll always know what stage you're in and what happens next.
What results look like
Progress across booking, retention, reviews, and revenue — tracked together, not just one number in isolation.
A real community
Ask the smallest question and get a real answer — from the team and from other owners running the same playbook, not a support ticket queue.
The Monthly Recovery Challenge
Member studios compete on cancellations filled and clients won back. Top performers win cash prizes — everyone picks up new tactics along the way.
Before you switch off voicemail
Who is Spotty built for?
Independent beauty and barber studios — hair salons, barbershops, nail studios, lash and brow studios, and more. The recovery engine is built around how small, appointment-based studios actually run, whatever's on your service menu.
How does cancellation recovery actually work?
The moment a spot opens up — or the night before, if it's been sitting empty — Spotty checks your waitlist first. Anyone who tried to book that exact service and time and joined the waitlist gets texted immediately. If no one's waiting and there's real time left in the day, it works through your best-fit inactive clients one at a time, about 15 minutes apart, so nobody feels spammed and people aren't racing each other for a spot that's already gone. If a cancellation comes in less than 30 minutes before the appointment, Spotty doesn't text anyone — there's no realistic way for someone to drop everything and make it, so it just logs the gap instead.
Do my clients need to create an account to book?
No. Guests just provide a name, phone number, email, and a card to hold the booking. Returning guests are recognized automatically the next time they call or text, with their full history ready for your team.
Will Spotty slow down during my busiest hours?
No — it's built to handle a full Saturday of calls, texts, and bookings at once, without dropped calls or lag, the same as a quiet Tuesday morning.
What's the difference between Smart AI Admin and the Growth Program?
Smart AI Admin is the software that runs your studio automatically — calls, texts, reviews, marketing, cancellation recovery. The Growth Program is optional coaching and community on top of it, for owners who want a guided rollout.
What if it doesn't work for my studio?
Every plan is month-to-month, and Smart AI Admin comes with a simple guarantee: recover at least one cancellation in your first 30 days, or that month's free. Cancel any time from your dashboard, no contract.
I already use another booking system. Can you move my data over?
Yes — if you're switching from another system, we'll transfer your client list, appointment history, and waitlist over for you as part of setup, at no charge.
Is there a contract?
No. Every plan — including the Growth Program — is month-to-month. Cancel any time from your dashboard.
Stop losing revenue to empty chairs.
Get your free website built, then add Smart Booking and Smart AI Admin whenever you're ready. Cancel anytime.